Information shared with staff at The Pratt Center is generally confidential and may be legally privileged; however, our staff reserve the right to share information with other staff at The Pratt Center (e.g., bookkeeper, clinical director, testing technicians, therapists, etc.). There are exceptions to confidentiality that are allowed or mandated by law, and these exceptions include, but are not limited to:
- Suspected abuse of a child, elder or dependent adult
- Danger to self or others
- Grave disability
- Childhood victim of a crime
- Legal proceedings by court order (e.g., child custody, civil lawsuits, due process hearings)
- Investigation of criminal cases by law enforcement officials
- Malpractice lawsuits or licensing complaints
There is generally no privilege in a legal case in which the client’s mental status is at issue, such as disability determination. If an exception to confidentiality appears to apply, the clinician will inform the client.
There are risks related to the use of technology at The Pratt Center that may lead to inadvertent security breaches. Technology used at The Pratt Center includes, but may not be limited to, the following: online appointment scheduling, cloud storage of clinical records, credit card processing, client surveys, email, text messaging, virus protection software, off-site data back-up, voicemail, faxes and phone calls.
Social media is not confidential and includes: blogging comments, Facebook, Twitter, Google+ and other social media sites. Following, liking, friending and similar social media actions are not confidential. Testimonials from former clients may be shared on The Pratt Center website if the client shares them in a public forum, such as Yelp or other review sites, or the client submits them anonymously directly to The Pratt Center website.